FAQ's

1. How can I make hotel reservation? You can make the booking either through internet or by telephone with our reservation     department.
2. How long does it take to get booking confirmation? You can get your booking confirmation as soon as you make reservation      with us.
3. What Major Credit Cards do you accept? All VISA/ Master Cards are accepted at Savoey Hotel.
4. Can I pay by means of Bank Transfers? Yes, you can pay through bank transfer.
5. Is breakfast included in room packages? Yes, breakfast is a part of your room package.
6. Are taxes included in my prices? Published rates are excluding taxes.
7. Do you offer additional discounts?If you register your company with our credit/sales department, additional discount can be   offered.
8. Is it safe to use my credit card? Yes, we keep your card number confidential.
9. What is the deposit policy on my reservation? We take in advance minimum one night charges.
10. What is the cancellation policy on my reservation? You can cancel your reservation atleast 24 hours of checking in     reservation.
11. Is there a hotel shuttle service to/from the airport? We provide hotel shuttle service for Airport / Railway Station/ Daewoo     pick and drop if you provide us the schedule.
12. Can I choose the room location (preferred floor, bridge view etc.)? Yes, you can always give your priorities regarding room     location.
13. Are rollaway beds/cribs available? On charge basis mattress/rollaway bed are available.


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